Privacy Policy
Last updated: June 10, 2026
1. Information We Collect
We collect information you provide directly to us, including your name, email address, phone number, organization name, industry, and details about your operational workflows when you submit forms on our website, request a workflow diagnosis, or otherwise communicate with us.
When you provide your mobile phone number and opt in to receive text messages from Kreative Intelligence, we collect your mobile phone number and your express consent to receive SMS/text messages. We may also collect information about your interactions with our text messages, such as opt-out requests.
2. How We Use Your Information
We use the information we collect to: respond to your inquiries and requests; schedule and conduct workflow diagnosis calls; provide, maintain, and improve our services; send you technical notices and support messages; and communicate with you about services, offers, and events offered by Kreative Intelligence.
If you have opted in to receive SMS/text messages, we may use your mobile phone number to send you appointment reminders, service updates, follow-up messages related to your workflow diagnosis, and other communications related to the services you have requested from Kreative Intelligence.
3. SMS/Text Messaging Policy
By opting in to receive text messages from Kreative Intelligence, you consent to receive recurring automated SMS/text messages to the mobile phone number you provided. These messages may include:
- Appointment reminders and scheduling confirmations
- Service updates and follow-ups related to your project
- Workflow diagnosis call reminders
- Important notifications about your account or service requests
Message Frequency: Message frequency varies based on your interactions with Kreative Intelligence. Typically, you may receive 1–5 messages per month.
Message and Data Rates: Message and data rates may apply. Kreative Intelligence is not responsible for any charges incurred from your mobile carrier.
Opt-Out: You may opt out of receiving text messages at any time by replying STOP to any message you receive from us. After opting out, you will receive a one-time confirmation message. You will no longer receive SMS messages from Kreative Intelligence unless you re-subscribe.
Help: For assistance with our text messaging program, reply HELP to any message, or contact us at [email protected].
Supported Carriers: Our SMS messaging service is supported by major U.S. carriers including AT&T, T-Mobile, Verizon, and others. Carrier coverage may vary.
4. Mobile Information Sharing & Third-Party Disclosure
Kreative Intelligence will never sell, rent, loan, trade, lease, or otherwise transfer for profit any phone numbers or personal information collected through our SMS/text messaging program to any unaffiliated third parties for their own marketing or promotional purposes.
Your mobile phone number and opt-in consent data (including the timestamp of consent, the phone number, and the content of your consent) will not be shared with or sold to third parties or affiliates for marketing or promotional purposes. This information will only be shared with our service providers who assist in delivering text messages on our behalf, and they are bound by confidentiality agreements.
5. Information Sharing (General)
We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.
6. Consent and Opt-In Records
We maintain records of your consent to receive SMS/text messages, including the date and time of consent, the method of consent (e.g., web form submission), and the phone number provided. These records are securely stored and retained for the duration of your subscription to our messaging service and for a minimum of five (5) years thereafter, in accordance with applicable regulations.
7. Data Security
We implement a variety of security measures to maintain the safety of your personal information, including mobile phone numbers and consent data. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential.
8. Cookies and Tracking
Our website may use cookies to enhance your experience. You can choose to set your web browser to refuse cookies, or to alert you when cookies are being sent. If you do so, note that some parts of the website may not function properly.
9. Third-Party Links
Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We have no responsibility or liability for the content and activities of these linked sites.
10. Your Rights
You have the right to: request access to the personal data we hold about you; request correction of inaccurate data; request deletion of your data; opt out of SMS/text messages at any time by replying STOP; and request information about what data we have collected about you. To exercise these rights, please contact us at [email protected].
11. Changes to This Policy
We reserve the right to update this privacy policy at any time. When we do, we will revise the updated date at the top of this page. We encourage you to periodically review this page for the latest information on our privacy practices.
12. Contact Us
If you have any questions about this Privacy Policy or our SMS/text messaging practices, please contact us:
Kreative Intelligence
3064 Wake Forest Road #1267
Raleigh, NC 27609
Email: [email protected]
Website: kreativeintelligence.com